1. Data Controller

1.1. The data controller can be contacted via the following email address:

Contact Information: Email: support@dressskulls.com.

2. Introductory Provisions

2.1. These terms and conditions (hereinafter referred to as the "Terms") define the rules for using the Dress Skulls online store, available at www.dressskulls.com (hereinafter referred to as the "Store").

2.2. The Store offers clothing sourced from suppliers in China.

2.3. Each product offered in our store is presented in the photos in a way that accurately reflects its actual appearance. We make every effort to ensure that the photos faithfully represent the real characteristics of the products, such as color, shape, and details.

2.4. By using the Store, the Customer accepts these Terms and agrees to comply with them.

3. Definitions

3.1. Customer – a natural person making a purchase in the Store.

3.2. Product – goods offered in the Store, including clothing and fashion accessories.

3.3. Order – the Customer’s offer to purchase a Product submitted via the Store.

4. Placing Orders

4.1. The Customer places an Order by adding a Product to the cart and proceeding through the checkout process.

4.2. The Customer is required to provide accurate and up-to-date personal and contact information.

4.3. An Order is considered accepted for processing once it is confirmed by the Store via email.

5. Prices and Payments

5.1. Product prices are quoted in Canadian dollars (CAD) and include all applicable taxes.

5.2. The Customer can choose from several payment methods, including credit cards, electronic payments, and PayPal.

5.3. The Store reserves the right to change Product prices. These changes do not affect Orders that have already been confirmed.

6. Delivery Time

6.1. The delivery time for Products is 2 to 4 weeks from the date of Order confirmation.

6.2. The Store will make every effort to deliver the ordered Products within the specified time, but is not liable for delays caused by shipping carriers or other circumstances beyond its control.

7. Return and Complaint Policy

7.1. The Customer has the right to return purchased Products within 14 days of receipt, provided the Product is unused, in its original packaging, and in the same condition as received.

7.2. To initiate a return, the Customer should contact the Store’s customer service at support@dressskulls.com.

7.3. Complaints regarding defective or damaged Products must be reported within 14 days of receipt. For complaints, please contact customer service via email: support@dressskulls.com.

8. Liability

8.1. The Store is not liable for damages resulting from the use of Products unless caused by gross negligence on the part of the Store.

8.2. In the event of technical issues or system failures, the Store reserves the right to temporarily suspend operations.

9. Changes to the Terms

9.1. The Store reserves the right to make changes to these Terms. Such changes will be published on the Store’s website.

9.2. Changes to the Terms take effect upon publication, and the Customer is required to review the current Terms before placing an Order.

10. Final Provisions

10.1. Matters not regulated by these Terms shall be governed by Canadian law.

10.2. Any disputes arising from the Store’s operations will be resolved by the competent court in Canada.
Contact

For any questions or concerns regarding these Terms, the Customer can contact customer service via email: support@dressskulls.com.